Terms of service
Terms of Service
OVERVIEW
This website is operated by Nuvexa. Throughout the site, the terms “we”, “us” and “our” refer to Nuvexa. By visiting our website and/or purchasing something from us, you agree to these Terms of Service.
ONLINE STORE TERMS
By using this website, you confirm that you are legally capable of entering into a binding agreement or have permission from a parent or legal guardian where required.
You may not use our products or services for any unlawful or unauthorised purpose, and you must not violate any applicable laws while using our website.
PRODUCTS AND INFORMATION
We make reasonable efforts to display and describe our products accurately. Product colours, appearance and other details may vary slightly depending on your device, vehicle, installation and other factors.
Certain automotive electronics may require a compatible vehicle, smartphone, operating system or existing vehicle feature. Customers are responsible for reviewing compatibility information provided on the relevant product page before purchasing.
We may update product descriptions, prices, specifications or availability when necessary.
PRICES AND PAYMENT
Prices displayed on our Australian store are shown in Australian dollars (AUD) unless otherwise stated.
Payment must be successfully completed before an order can be processed. We reserve the right to cancel or refuse an order where reasonably necessary, including where there has been an obvious pricing error, suspected fraud or an inability to fulfil the order.
ORDERS
After placing an order, you should receive an order confirmation using the contact information provided at checkout.
Please ensure your shipping address and contact details are correct before submitting your order. If you notice an error, contact us as soon as possible at support@nuvexanova.com.
SHIPPING
Shipping times shown on our website are estimates and may be affected by circumstances outside our reasonable control.
Please refer to our Shipping Policy for current delivery information.
RETURNS AND REFUNDS
Returns, refunds and cancellations are handled in accordance with our Return & Refund Policy and applicable Australian law.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.
PRODUCT USE
Nuvexa automotive products must be installed and used safely and in accordance with the supplied instructions and applicable road laws.
Drivers must remain attentive and in control of their vehicle at all times. Screens, cameras, navigation systems and driver-assistance features should not be operated in a way that distracts the driver or compromises safe driving.
Driver-assistance features are supplementary tools and are not substitutes for safe and attentive driving.
THIRD-PARTY SERVICES
Our website may use third-party services for functions such as payments, shipping, analytics or other store operations. Your use of certain third-party services may also be subject to their applicable terms and policies.
INTELLECTUAL PROPERTY
Content on this website, including Nuvexa branding, graphics, text and original website content, may not be reproduced, distributed or used without permission except where permitted by law.
PROHIBITED USES
You must not misuse this website, attempt to interfere with its operation, introduce malicious software, commit fraud, scrape or exploit the service unlawfully, or use the website in violation of applicable laws.
LIABILITY
To the extent permitted by law, Nuvexa is not responsible for losses caused by misuse, improper installation, unauthorised modification or use of a product contrary to supplied instructions.
Nothing in these Terms limits liability or rights where doing so would be prohibited by applicable law, including the Australian Consumer Law.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The current version will be available on this website.
GOVERNING LAW
These Terms are governed by the applicable laws of Australia and, where applicable, the State or Territory in which Nuvexa operates, subject to any mandatory consumer protections.
CONTACT
Questions regarding these Terms of Service can be sent to:
Nuvexa
support@nuvexanova.com